Your Rights

Information about your data

You have the right to request information from Hitex about the personal data that we have stored about you. In addition, you have the right to demand that the data be corrected, deleted, restricted, refused to be processed and that you or a third party named by you be transferred the stored data in a suitable form. You can exercise your rights by telephone, e-mail or in writing. 

Requests for data protection (privacy issues)

You can send your enquiries by e-mail or regular mail to the following addresses:


Regular Mail:
Hitex GmbH
Greschbachstr. 12
76229 Karlsruhe

Please provide us with your contact details, the name of the website or service and a detailed description of your enquiry or request or of your concern regarding data protection.

However, we ask for your understanding that for your protection against queries or inquiries by unauthorized third parties, we only provide information in writing to the postal address deposited by you in the respective portals.

Right of complaint

If your request cannot or will not be dealt with within one month of receipt of the request, you have the right to lodge a complaint with a supervisory authority.

The responsible supervisory authority for Hitex GmbH is

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32, 70025 Stuttgart
Königstraße 10a, 70173 Stuttgart